Tenant

Current as of 1 May 2025

Privacy Policy

Your privacy is important to us at Kaabo. We respect your privacy regarding any information we may collect from you across our website.

OVERVIEW

At Kaabo (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our web and mobile applications (collectively, the “Platform”).

By accessing or using our services, you consent to the data practices described herein.

WHO WE ARE

Kaabo is a student housing platform headquartered in Delaware, USA. We help users find and apply to verified rental properties, connect with compatible roommates, and build credit by reporting rent payments to Credit Bureau Platforms.

Information We Collect

We collect the following categories of information:

A. Personal Identifiable Information (PII)

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Residential and mailing address
  • Student ID or government-issued ID

B. Account and Profile Information

  • Username and password (encrypted)
  • Roommate preferences
  • Biography or user-generated content
  • Profile photos (optional)

C. Housing and Leasing Data

  • Property searches and application submissions
  • Lease agreements
  • Move-in/out dates
  • Property reviews and ratings

D. Payment and Financial Information

  • Bank account or card details (via secure third-party payment processor)
  • Rent payment records and history
  • Billing address
  • Credit or debit authorization data

E. Credit Reporting Information

  • Rent reporting consent
  • Payment performance sent to Credit Bureau Platforms
  • Credit-building progress data

F. Usage and Technical Information

  • Device identifiers (e.g., mobile device ID, IP address)
  • Operating system and browser type
  • App usage behavior and interaction
  • Cookies, session logs, crash reports

G. Communication Records

  • Emails, chats, or support tickets sent through the Platform
  • Feedback and survey responses

How we use your Information

We use your data to:

  • Enable account creation and identity verification
  • Match you with available properties and compatible roommates
  • Process rent payments and track transactions
  • Report payment activity to authorized credit bureaus
  • Personalize and improve your experience
  • Communicate with you (e.g., updates, alerts, promotional content)
  • Detect and prevent fraud, unauthorized access, and misuse
  • Comply with applicable laws, legal obligations, and platform policies

How we share your Information

We may share your data with the following:

A. Service Providers

  • Payment gateways
  • Hosting and cloud infrastructure providers
  • Verification and analytics partners

B. Landlords and Property Managers

  • To facilitate applications, leasing processes, and rental communication

C. Credit Reporting Agencies

  • To report verified rent payments as authorized by you

D. Other Users (Roommate Matching)

  • With your consent, we may share roommate preferences and limited profile info

E. Authorities and Legal Requests

  • If required by law, court order, subpoena, or government inquiry

F. Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your data may be transferred

Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to:

  • Remember your preferences
  • Analyze traffic and behavior
  • Improve functionality and performance
  • You may manage cookie preferences through your browser or device settings.

Data Retention

We retain personal information only as long as necessary for legitimate business purposes or as required by law. This includes maintaining records for accounting, regulatory, and legal compliance.

Data Security

We implement appropriate technical and organizational safeguards to protect your data. These include:

  • Encryption of sensitive data
  • Secure storage on encrypted servers
  • Limited access by authorized personnel only
  • Regular system monitoring and vulnerability assessments

Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Update or correct inaccuracies
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, email us at hello@kaabo.co. 

Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we learn that a minor has provided data, we will delete it immediately.

International Data Transfers

If you access our services from outside the U.S., you understand and consent to the processing of your data in the United States or other jurisdictions that may not provide the same level of data protection as your country.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and encourage you to read their privacy policies separately.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date. We encourage users to review the policy periodically.

Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

Kaabo

Email: hello@kaabo.co.

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